MANAGED SERVICES
Reduce downtime, increase profitability, and make your technology work for you.
Contact Us TodayWe are dedicated to keeping your technology running smoothly so you can focus on your business.
Our mission is to Keep IT Simple.
We deliver the right solutions that are part of an ongoing plan developed for the future of your business. Vantage Point is more than an outsourced IT vendor; we are your IT Department. Our products and services are built to cover all of your technology needs, from workstations and servers to network devices and applications.
Because we are your partner and take your IT personally we do not believe in the by-the-hour model of service or billing. We use a flat rate billing method that allows you to budget your ongoing IT expenses without compromising the level of support you receive. Let Vantage Point save you money with fewer issues, less downtime and no surprises.
Our solutions are tailored for each customer individually. If you already have an internal IT department or think your budget does not allow for comprehensive IT support please contact us and let one of our account managers explain how we can help.
Core Managed Services Features
-
Systems and Infrastructure Management
Monitor and maintain server and network infrastructure as well as physical asset and licensing information.
-
Security Services
Implement and maintain a secure environment including firewalls, antivirus, secure remote access and wireless solutions. We also assist in meeting compliance and regulatory requirements when required.
-
PC & MAC Support
Provide technical support for both hardware and software on Windows, Mac, and Linux platforms.
-
Project Management
Coordinate and manage technology projects including design, procurement, vendor coordination, scheduling, implementation and project documentation.
-
Help Desk
Create and manage support tickets with our help desk platform via secure online portal, phone or email.
-
Vendor Management
Serve as a single point of contact for your technology needs. Make a single call to address your issues and we will manage the rest.